Accessibility Statement

Vanessa Manneh Company  Retra is committed to providing service to all its customers in an equal, respectful, accessible and professional manner in accordance with the Equal Rights for People with Disabilities Law 2013 and its regulations.

Store Accessibility:

The store is located at 24 Yehuda Haymit Street, Tel Aviv-Yafo

050-715-0014

Opening hours:

Sundays: Closed

Mondays: 10:30 - 19:00

Tuesdays: 10:30 - 19:00

Wednesdays: 10:30 - 19:00

Thursdays: 10:30 - 19:00

Fridays: 10:30 - 15:00

Saturdays: Closed

Website Accessibility

This website meets the requirements of the Equal Rights for People with Disabilities (Service Accessibility Adjustments) Regulations, 2013 2013.
Accessibility adjustments were made according to the recommendations of the Israeli standard (T.I. 5568) for Internet content accessibility at the AA level and the international WCAG2.0 document.
The tests were tested for the highest compatibility for the Chrome browser.
The site provides a semantic structure for assistive technologies and support for the common usage pattern for operation with a keyboard using the arrow keys, Enter and Esc to exit menus and windows.
Optimized for display in common browsers and for use on a mobile phone.
For the best browsing experience with screen reading software, we recommend using the latest NVDA software.
Documents or videos uploaded to the site before October 2017 may not be fully accessible. If you encounter such a document or video, you can contact the company's accessibility coordinator and we will make the information accessible to you.
Providing information in an accessible format – The firm provides its clients with the option of receiving information in accessible formats. The provision of information is free of charge and is intended for people with disabilities. For inquiries and information regarding accessibility, you can contact the firm’s accessibility coordinator, whose details appear later in the statement.
 
Ways to contact requests and suggestions for improvement regarding accessibility

Despite our efforts to make all parts of the site accessible, specific parts may be discovered that are unfortunately not accessible. If you encounter a problem regarding accessibility on the site, we would be happy to receive comments and requests. We continue our efforts to improve the accessibility of the site.

Details of the firm’s accessibility coordinator
Full name: Valerin Mana 
Telephone: 050-715-0014
Email: vanessamannehonline@gmail.com

Publication of the accessibility statement

The accessibility statement was updated on: 02.04.2025